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Please be advised that Highwood has a new website that launched as of 6.24.2026. You can visit the new website at the following link:
 
 
 
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How Do I Pay My Association Assessments?
There are 5 ways you can pay your assessments:
 
  • Manual check.
  • Online e-check from your personal bank account.
  • Draft through the Association's bank, First Citizens Bank.
  • Online e-check through the Association's bank (the bank does charge a convenience fee)
  • Online credit card payment through the Association's bank (the bank does charge a convenience fee).
First Citizens Bank Information is as follows:
 
To have your association dues drafted from your account every month or to set up a 1-time payment, please follow these steps:
 
 
 Step 2. You will need to create an account if you would like to make an automatic recurring payment or click the pay now button for a one-time payment option.
Step 3. Below are the ID numbers that you will need to make a payment:
 
Management Co ID:             
4534 = Ponderosa Management
 
Community ID:                    
3731 = Highwood of Prince Creek Owners'
 
Account ID:                         
See top of coupon (5 digit number)
 
Your checking account routing and account numbers or debit or credit card details and address
Personal Information: Name, Property Address
 
If you have any issues or need assistance please call First Citizens Bank Customer Service:

1-866-800-4656
 
Please note the bank lockbox address (where you mail your payments):

Highwood of Prince Creek
PO Box 29142
Phoenix, AZ 85038-9142
Association Management at Your Fingertips
Highwood of Prince Creek
is Professionally Managed by:
 
Ponderosa Management, LLC
 
Below, please find your Transition Management Team's contact information:
 
Vicki Gallagher, AMS, PCAM
Community Manager
843-839-1317
 
Tanner Spurgeon 
Administrative Assistant
843-839-1317
 
Email: BOD@HighwoodHOA.com
 
For After Hours Property Emergencies, call:
 
(843) 497-3480
 
 
Correspondence Mailing Address:
 
1110 London Avenue, Suite 105, Crown Business Park
Myrtle Beach, SC 29577 
 
Monthly Assessment Payments are to be mailed to:
 
Highwood of Prince Creek
c/o CIT Bank
PO Box 29142
Phoenix, AZ 85038-9142
 
 
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